Restoration
AI receptionist for restoration companies that captures every emergency
LobbyStack answers restoration calls while your crew is on site or off the clock. It collects damage details, books estimates, and routes emergencies with full context.
No credit card required. Works with your existing business number.
Answers emergency water and fire damage calls 24/7
Collects damage type, affected area, water source, and insurance status
Routes urgent mitigation requests to your on-call team
Never miss a water or fire damage emergency
When a property owner calls at 3 AM about flooding or smoke damage, they need mitigation now. LobbyStack answers on the first ring, follows your escalation rules, and transfers the caller to your on-call team with the details already collected.
- Identifies emergency mitigation calls versus routine estimate requests
- Transfers urgent calls with damage type, area, and source
- Sends routine requests to the morning review queue
Book estimate visits while your crew is on site
You cannot answer the phone while you are extracting water or boarding up a property. LobbyStack checks your calendar, offers open slots, and books the estimate before the caller moves on.
- Checks real-time calendar availability
- Books estimate and consultation appointments directly
- Sends confirmation and next steps to the caller and your team
Collect the details your team needs before dispatching
Restoration calls need context: damage type, affected area size, water source, timeline, and insurance status. LobbyStack asks the questions you choose so your team arrives prepared with the right equipment.
- Asks your custom intake questions on every call
- Attaches answers to the booking summary
- Sends transcript and recording alongside the appointment details
Questions about AI receptionists for restoration companies
What is an AI receptionist for restoration companies?
An AI receptionist for restoration companies answers incoming calls, collects damage details and urgency, books estimate appointments, and routes emergency calls like flood or fire damage to your on-call team.
Can it handle emergency restoration calls after hours?
Yes. LobbyStack answers after-hours calls and follows your escalation rules. If a caller reports water damage, smoke damage, or mold, it transfers them to your on-call team with the details already collected. Routine estimate requests go to the morning queue.
Will it book estimate visits while my team is on site?
Yes. While your crew is mitigating damage or reconstructing, LobbyStack checks your calendar, offers open slots, and books the estimate before the caller hangs up.
What intake questions can it ask restoration callers?
You choose the questions: damage type, affected area size, water source, timeline, insurance status, and anything else your team needs before dispatching. Answers are attached to the booking summary.
Does it work with my existing business number?
Yes. Forward calls from the number your customers already know, or use a dedicated LobbyStack line for overflow and after-hours coverage.
Will I see what was discussed on every call?
Yes. After every call, LobbyStack sends a summary with the caller details, damage description, appointment time, transcript, and recording. You review it from the dashboard or via email and SMS alerts.
How much does it cost for a restoration business?
LobbyStack has a free plan with included voice minutes and paid plans for higher call volume. Most restoration companies start on the free plan and upgrade as call volume grows. See the pricing page for current rates.
Stop losing restoration emergency calls to voicemail
LobbyStack answers emergency and routine restoration calls, books estimates, and routes urgent mitigation requests with full context.
No credit card required. Cancel anytime.